We've had a few questions that follow this format:
I've bought this PRODUCT to solve MY PROBLEM. Can this PRODUCT actually do this? If so, how? If not, what do you recommend?
How should we handle this type of question?
To me, I am reading the example question as a chameleon question. It's laying out it's entire premise as "How do I do this with what I have?". I'm arguing this is off topic and technical support. However, at the very end, in an almost throw-away attempt to bring it on topic:
Or if you have some other recommendation please advise.
This makes the question seem too broad. In either case, I've voted to close.
However, the question is, how do we want to handle "I've already bought, but this doesn't work" type questions?